Please read Terms and Conditions carefully before purchasing, if you are buying an item with Mothers Love you are therefore agreeing to these terms and conditions.

With all ring orders it is the responsibility of the customer to measure their ring size correctly, ring sizer's are sent out with your inclusion kit.

If there is a ring size issue I am more than happy to get the ring resized if im able to do so, however, I cannot accept ring size changes after 7 days of receiving your ring.

Please be aware not every ring can be resized due to the nature of its design, and sometimes a new setting will need to be ordered.

Refunds & Returns Policy

We want you to be happy with your jewellery, and we’ll always do our best to put things right. Please take a moment to read our refund and returns policy:

Full Refunds – A full refund can only be issued once the jewellery has been returned to us.

Faulty Items – If you believe your jewellery is faulty, please contact us within [3 days] of receiving it. We’ll process a full refund once the jewellery has been returned for inspection.

Custom & Personalised Jewellery – Items such as breastmilk, ashes, hair, or other inclusion jewellery are unique and cannot be resold. When returned, your inclusion stones will be disposed of respectfully.

How to Return – Customers are responsible for returning the item safely. We’ll provide instructions if you need to make a return.

Please note: We cannot issue a full refund without the jewellery being returned. This ensures fairness for all our customers.

Please email hello@motherslovejewellery.com with instructions for the resize and I will get back to you with a quote.

Please be sure of any finish inclusions you would like before ordering, it is not always possible to change this at a later date.

Cancellation of orders cannot be accepted after 14 day of purchase.

Once your item of jewellery has been prepared, any excess milk, or preserved milk will be stored for a period of 12 months from the date of preserving. This is in case of repeat orders or a need to repair, one 5-10ml tube of milk will make up to 3 pieces of jewellery.

If you do not wish for your preserved milk to be stored please state this via email or write it on your makers card. I will then arrange for the safe disposal of your milk.

All excess milk is safely stored and used for your personal orders from Mother Love Jewellery.

For ashes I require 1 tsp, placenta - 1 capsule and hair is a good size curl. 

Please never send all you have incase of the rare unfortunate event of an inclusion getting lost in the post.

Any remaining ashes will be posted back with your finished piece.

These are valid for 12 months from the date of purchase and cannot be purchased in conjunction with any promotions.

Digital gift cards are provided via email.